Every B2B data vendor advertises high accuracy on its own database, and none of those figures is independently verifiable. That matters more here than in any other software category, because accuracy is the product: two contact lists can cost exactly the same and produce completely different results, and you cannot tell which is which before you buy.
This guide compares six platforms on what can actually be checked: how they charge, what their free tiers permit, how their data is sourced, and what compliance documentation they publish. Every figure below is linked to the vendor page it comes from. Where a vendor does not publish a number, this guide says so rather than reprinting an estimate from elsewhere.
The accuracy problem, and why the published numbers do not settle it
Treat vendor accuracy claims as marketing. They are measured on the vendor’s own sample, under undisclosed conditions, and every provider in this category claims a high number.
The obvious next step is to look for an independent test. We went looking, and the more useful finding is what is not there: there is no standing, independent benchmark for B2B contact accuracy. The multi-provider comparisons that circulate are published by companies selling in the same category, and they rank themselves at or near the top.
Two examples, both checked directly. Saleshandy published a test of ten providers on 500 contacts run in June 2026 and verified through ZeroBounce, reporting email deliverability of 91% for Cognism, 87% for Lusha, 84% for ZoomInfo and 82% for Apollo — alongside 96% for Saleshandy, which it ranks first. Cleanlist published a 500-lead test and states the conflict outright: “We make Cleanlist, and we have ranked ourselves first, so treat this entry as an argument rather than a verdict.” Its benchmark measured its own waterfall rather than its competitors’ databases.
Neither is worthless, and Cleanlist’s disclosure is more than most vendors offer. But a test run by a competitor, on a sample it chose, carries roughly the weight of a vendor’s own marketing figure. Treat every accuracy percentage in this category, including the ones just quoted, as a claim by an interested party.
Accuracy can also vary by geography and company size, and a database that covers your home market well may be thin elsewhere. European mobile numbers are the gap Cognism is built around.
The practical response is to test coverage in your own territory before committing. Several vendors will provide a data sample for exactly this purpose, and a free tier serves the same function. It is the only accuracy measurement that describes the data you would actually be buying.
Where the data comes from, and why it matters
Buying contact data carries legal obligations that software purchases usually do not, particularly for outbound into the EU and UK.
The distinctions that matter are whether a provider maintains a GDPR-notified database, whether it screens against do-not-call registries, and how much of that is documented publicly rather than described on a sales call.
Cognism publishes the most detail. Its compliance page states that it notifies business contacts of their inclusion within GDPR timeframes, that it is ISO 27001 and ISO 27701 certified and SOC 2 Type II compliant, that it is registered as a data broker with the California Attorney General as required by the CCPA, and that it screens against do-not-call registries in 12 countries, which it names: the UK (TPS and CTPS), the US, Australia, New Zealand, Germany, France, Ireland, Spain, Portugal, Croatia, Sweden and Belgium.
Apollo’s security page states that it is ISO 27001 certified and SOC 2 certified, both by A-LIGN, and GDPR compliant as both data processor and data controller. It does not specify a SOC 2 type there. We have not found equivalent published detail for the other providers in this guide; if do-not-call screening or notification timing matters to your legal team, ask each vendor to point you at the page that documents it.
One further distinction worth understanding: some platforms enrich their database using data contributed by their own users, and some do not. If that matters to your legal team, ask directly. Whichever vendor you choose, request the DPA before signing.
All-in-one database and outreach
1. Apollo.io
Apollo combines a large contact database with sequencing, dialling and CRM sync, which is why it is the common starting point for small teams: one bill instead of three.
Apollo sells four tiers — Free, Basic, Professional and Organization — and publishes the prices on its pricing page, where its FAQ describes the Starter plan as free forever. Apollo also documents that credits renew each billing cycle and do not roll over.
We could not extract Apollo’s current per-seat figures from its own page in a form we could confirm, and the numbers quoted in third-party roundups contradict each other, so this guide does not print one. Read the live page. The structural point matters more than the seat price anyway: unused credits expire at the end of every cycle, so a plan sized for your busiest month is money spent in every quiet one.
Suits: startups and SMB teams selling into North America who want database and outreach from one vendor.
2. ZoomInfo
ZoomInfo is the enterprise option, sold on org charts, technographics and buyer intent rather than on contact lookups.
It publishes no prices at all. Its pricing page lists packages — ZoomInfo Professional, Copilot Advanced and Copilot Enterprise for sales, Marketing Demand, ABM Lite and ABM Enterprise for marketing — behind a “Get Pricing” form. There is a free trial but no free plan. Figures around $15,000 a year circulate widely; every one we traced led back to a competitor’s blog rather than to ZoomInfo, so this guide does not repeat them. Budget for a sales conversation and an annual contract.
Suits: enterprise sales organisations that need intent data and firmographic depth, with budget for an annual contract.
Enrichment orchestration
3. Clay
Clay is not a database. It is an orchestration layer that queries many providers in sequence and keeps the first valid result — what its own pricing page describes as running “multi-provider waterfalls” to “find and enrich data from 150+ providers”. The argument for it is structural rather than measured: several sources give several chances of a hit where one database gives one. We have not found an independent test that quantifies the gain.
Clay publishes its pricing. The free plan gives 100 data credits and 500 actions a month. Launch is $167 a month billed monthly, or from $54 a month on annual billing, for 3,000 data credits and 15,000 actions. Growth is $446 monthly, or from $185 annually, for 6,000 credits and 40,000 actions. Enterprise is custom on an annual commitment. Note the two separate meters: actions and data credits are not the same thing, and a workflow can exhaust one while the other sits untouched.
The consistent caveat is that Clay expects RevOps capability. It is a platform for building enrichment workflows, not a list you download.
Suits: agencies and RevOps teams who need maximum match rates and have someone to build the workflows.
Compliance-first data
4. Cognism
Cognism is built around European coverage and compliance rather than raw database size. Its phone-verified mobile product is the differentiator for teams doing cold calling into the UK and EU, where connect rates and compliance exposure both matter.
There is no free plan and no self-serve path. Its pricing page lists Standard and Pro, both marked talk-to-sales, each including five seats. Cognism will provide a data sample so you can test territory coverage before committing, which is the sensible way to evaluate it.
Cognism publishes an accuracy figure for its phone-verified data. As with every vendor claim in this category, treat it as a claim rather than an independent result.
Suits: outbound teams selling into Europe, and any organisation where compliance documentation is a procurement requirement.
Lightweight lookup
5. Lusha
Lusha is the self-serve option built around a browser extension: you pull contact details while browsing LinkedIn or a company site, without switching into a separate prospecting tool.
Lusha publishes its pricing and, more usefully, its credit arithmetic: the free plan gives up to 40 credits a month, revealing a verified email address costs 1 credit, and revealing a phone number costs 10. That ratio is the whole story for anyone who needs phone data — the same allowance buys forty emails or four numbers.
Paid tier prices are on the same page and move often, and the third-party figures in circulation disagree with each other, so read them at the source. The structural limitation is that credit pricing scales poorly past a few hundred contacts a month, and the database is smaller than the enterprise platforms.
Suits: individual reps and small teams doing moderate-volume lookups.
Cold email delivery
6. Instantly
Instantly’s core is a different problem from the five above: not finding contacts, but getting mail to land. It also sells lead credits, so it can supply data as well, but the sending platform is what distinguishes it. It handles multiple sending accounts, warm-up and deliverability optimisation for cold outreach at volume.
Pairing it with a data provider is the common pattern, since a database platform’s built-in sequencer typically does less on deliverability. Instantly publishes its pricing and splits it three ways: outreach-only from $47 a month (Growth, 5,000 emails) through $97 (Hypergrowth, 125,000 emails) to $358 (Lightspeed); credits-only from $47; and bundles of both at $85, $175 and $500. There is no free plan, only a trial. Read the split carefully — buying the wrong one of the three is the common mistake.
Worth stating plainly: deliverability tooling improves the odds that mail arrives. It does not make unsolicited outreach compliant, and the obligations in the section above still apply.
Suits: teams running cold email at volume who already have a data source.
Comparison
Every figure below comes from the vendor’s own published page, linked in the sections above. Where a vendor does not publish a number, the table says so rather than estimating it.
| Tool | Type | Free tier | Entry pricing | Pricing public? | Compliance posture |
|---|---|---|---|---|---|
| Apollo.io | Database + outreach | Yes, “free forever” Starter | Published on vendor page | Yes | ISO 27001, SOC 2 (A-LIGN); GDPR |
| ZoomInfo | Enterprise database | Trial only, no free plan | Not published | No, sales-led | Not verified here |
| Clay | Waterfall enrichment | 100 credits + 500 actions/mo | $167/mo, or from $54/mo annual | Yes | Depends on chained providers |
| Cognism | Compliance-first data | None; data sample offered | Custom, 5 seats included | No, talk to sales | GDPR-notified; DNC in 12 named countries; ISO 27001/27701, SOC 2 Type II |
| Lusha | Browser lookup | Yes, up to 40 credits/mo | Published on vendor page | Yes | Not verified here |
| Instantly | Cold email delivery | Trial only | From $47/mo outreach-only | Yes | Not a data provider |
There is no accuracy column, and that is deliberate. Vendor-published figures are self-measured, and the two public 500-record comparisons we could find were both published by companies selling in this category. There is nothing to put in the column that would mean anything.
Credits are the real cost
Almost everything here bills by credit, and the headline seat price rarely reflects what you will spend.
Three patterns to check before subscribing. Export credits are often capped annually rather than monthly, so a heavy month can exhaust a year’s allowance. Credits are consumed on lookups that fail on some platforms, which means poor coverage in your territory costs you twice — but not everywhere, and it is worth reading the vendor’s own wording: Clay states that “if an enrichment returns no result, you’re not charged Data Credits or Actions”. And enrichment platforms charge per provider queried, so a waterfall that checks five sources for one contact is not one credit.
Work out your monthly contact volume first, then compare the tier that covers it rather than the entry price.
How to choose
Selling into North America on a small budget: a self-serve platform with a free tier lets you test coverage before paying.
Selling into the EU or UK: compliance posture and EMEA mobile coverage should decide this, not database size.
Coverage is your bottleneck: waterfall enrichment queries several databases per contact instead of one, at the cost of setup complexity and a credit charged for each provider that returns data. Test it against your own list rather than against a published win rate.
You need intent data and org charts: that is enterprise territory, with annual contracts and no free evaluation.
Your problem is deliverability, not data: a sending platform is a separate purchase from a database.
Whatever you shortlist, test your own territory first and request the DPA before signing. Once leads are in the pipeline, our guide to AI CRM tools covers how AI is billed on the CRM side.
Related guides
- Best AI CRM Tools in 2026
- Best AI Email Assistants in 2026
- Best AI Marketing Automation Tools in 2026
- Best AI Advertising Tools in 2026
- Best AI Social Media Tools in 2026
- Best AI Workflow Automation Tools in 2026
Frequently asked questions
How accurate is B2B contact data?
Nobody publishing a number is disinterested. The multi-provider tests in circulation come from companies selling in the same category, and they rank themselves first. The one we checked in most detail, from Saleshandy, reported email deliverability of 91% for Cognism, 87% for Lusha, 84% for ZoomInfo and 82% for Apollo — and 96% for Saleshandy. Treat all of it as argument, and test your own territory before committing.
Which tools have a genuine free plan?
Apollo, Lusha and Clay do. Lusha publishes up to 40 credits a month; Clay publishes 100 data credits and 500 actions a month; Apollo describes its Starter plan as free forever. ZoomInfo and Instantly offer trials rather than free plans, and Cognism offers neither, though it will provide a data sample for territory testing.
Is buying B2B contact data legal?
It depends on jurisdiction and how the data was sourced. Providers differ on whether GDPR compliance is a default or a configuration, and on do-not-call screening. Request the DPA before signing and take proper advice for regulated outbound. This is general information, not legal advice.
Why does ZoomInfo cost so much more?
It is sold as an annual enterprise contract rather than a subscription, and it publishes no pricing at all, so the honest answer is that nobody outside a sales conversation knows. What you are buying is database depth, intent data and org charts rather than contact lookups. The figures circulating online trace back to competitors’ blogs, not to ZoomInfo.
What is waterfall enrichment?
Querying several data providers in sequence and keeping the first valid result, rather than relying on one database. The case for it is arithmetic rather than measured — more sources, more chances of a hit — and the cost is setup complexity plus a credit charged for each provider that returns data, so a single contact can cost several credits.
Conclusion
Choose on geography, compliance and credit economics rather than on advertised accuracy, because every accuracy figure available in this category — vendor-published or printed in a competitor’s comparison — was produced by someone with a stake in the answer.
For North American outbound on a budget, a self-serve platform with a free tier lets you verify coverage before paying. For European outbound, compliance posture and named do-not-call screening matters more than database size. If match rates are the bottleneck, waterfall enrichment is worth testing with the per-provider credit cost priced in. And in every case, run a sample against your own territory first — it is the only accuracy measurement that applies to you.

